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Quick Tips: What To Do If You Get Sick At Disney World

No one sets out on vacation thinking they’ll get sick or possibly injured; unfortunately, illnesses and injuries are a part of life, even at the place where dreams come true. Luckily, Disney is well prepared for any situation. Here’s what to do if you, or someone in your family, gets sick while visiting Walt Disney World.

For minor ailments, such as headaches, blisters, upset stomach, heat exhaustion, etc., you’ll find a first-aid station at each of the major parks and two water parks (there is no first-aid station at Downtown Disney).  Specifically, you can find them at:

  • Magic Kingdom, at the end of Main Street, between Casey’s Corner and Crystal Palace;
  • Epcot, at Odyssey Center, between Future World and World Showcase;
  • Disney’s Hollywood Studios, at Guest Relations building on Hollywood Boulevard;
  • Disney’s Animal Kingdom, at Discovery Island, behind Creature Comforts (headed towards Africa);
  • Disney’s Typhoon Lagoon water park, behind Leaning Palms; and
  • Disney’s Blizzard Beach water park, between Lottawatta Lodge and Beach Haus.
The first-aid centers are staffed by licensed nurses who are extremely helpful, and their services are free. I’ve been in there many times for things like Motrin, or a band-aid, and have seen guests of all ages come in for help for everything from a skinned knee to bug bites. While there is no pharmacy inside and there are no doctors on duty, should you require prescription medications or further medical assistance, they can direct you to such services.
If your condition cannot be treated with over-the-counter medicine and you think you need to see a doctor, you can visit one of the local urgent care centers. Two of the most common are Buena Vista Urgent Care and Centra Care. 
Buena Vista Urgent Care is located near State Road 535  (the same road as the Crossroads Shopping Plaza) and offers walk-in treatment for everything from minor injuries to family medicine. There is even 24 hour emergency care available, though you do have to call ahead for that. Centra Care is located in the vicinity of Downtown Disney on South Apopka Vineland Road/State Road 535. They are open from 8 a.m. to midnight on weekdays and 8 a.m. to 8 p.m. on weekends, and treat all sorts of non-life threatening conditions, from family medicine to pediatrics. The nice thing about both of these urgent care facilities is that they offer a free shuttle to guests staying at nearby hotels and resorts. I would encourage you to call the front desk at your resort if you need an urgent care center and they will be happy to help you.
If you are unable to leave your resort, or you want more personal attention, and are willing to pay extra for it, consider a service like Doctors on Call Service, or “Docs”, who will send licensed physicians to your home, resort, hotel, or villa to treat you. You will need to call for pricing.
Should you need a hospital, the closest  is Florida Hospital Celebration Health, located  in nearby Celebration.  If it is a medical emergency, of course call 9-1-1. If the condition is not life threatening, again the front desk at your resort/hotel should be able to assist you in arranging transportation.
Hopefully you never need any of these services, but if you do, it’s good to know that they are there and ready to assist you however they can, so that you can get back to feeling better and having a good time.


  1. I had a conference at Celebration hospital. My goodness, it is incredible inside. Much more like a spa than a hospital.


  2. Thanks, Anon. Good to know.

  3. My vacation in 2008 was the First Aid vacation . . . I needed blister help, twisted my ankle at Epcot and had an allergic reaction while on a tour! I think it totalled 5 trips to First Aid in one vacation. I only got one kind of crabby nurse but it was 9:30 at night and it had been a hot day and the poor woman looked worn out! All in all, yes, first aid at WDW is awesome.

  4. Last year we stayed off property at a condo near Disney and decided to take a swim before heading to the Magic Kingdom. My son has always had a sensitivity to pool chlorine and his eyes were bothering him a bit when we left to go to the park, but seemed to get worse and worse as time went on to the point where we felt we might need to leave the park. We’d flushed his eyes with water multiple times but he wasn’t getting better. One of the cast members happened to take notice while we were in one of the shops and inquired about what was going on with him. We explained the situation and she insisted on calling the EMTs to come look at him. I was rather embarrassed about the fuss over him, but several EMTs, and even a stretcher, showed up to care for him. I was beyond impressed with the response, maybe it was even a little overkill, but they put some special drops in his eyes and he began to do so much better within minutes. We were very grateful for their helpfulness and concern. Nice guys, and one was willing to pose for a picture with our son so he (our son) could show his friends back home! ha!

  5. I wish I knew this when I was a little kid because this happened to me. The sad part was instead of receiving treatment from a urgent care doctor, my parents took me home, so I had to miss an adventurous day with Mickey Mouse.

  6. I own an urgent care in carlsbad, and it makes me happy that Disney World has one as well. From what I’ve heard that have a good facility over there, so if you ever feel sick while you’re there, don’t hesitate to visit their clinic.

  7. There’s a 33 year old company in Orlando called the Medical Concierge that sends doctors to your hotel room. It is actually the most affordable house call service (and a better deal than most clinics) in the area starting at $200.00

  8. I second The Medical Concierge. I fell ill on the second day I was at Disney and I called dialed them up and the doctor was able to diagnose and treat me from my hotel room. Here’s the website that you might find useful especially if you’re travelling with kids:


  9. While at Disney World Magic Kingdom one evening I developed an immediate severe migraine. A cast member nearby noticed our distress (I was vomiting into a bag) and closed the stall he was manning. He helped my husband to walk me to the first aid room, where they let me lie on a bed for an hour. We were told any longer than an hour and they would have to send me to hospital. I was wheeled out in a chair and had the worst time of my life being wheeled through the evening crowds, on the monorail and through the vast distance of the parking lot to get to the car, unfortunately there was no back way to get a car nearby.
    My husband was told he would have to take the chair back, but there were lots more abandoned in the car park, and he was more concerned about getting me home so left it there with the others.
    Disney did all they could to help but it wasn’t easy and very embarrassing getting out of the park.

  10. Yay for The Medical Concierge service I called because I saw the reviews in the comments. Docs on call told me they could not help my husband with fever and chills and he should go to ER. The Medical Concierge came out, did a bunch of tests from out of their doctors bag and he tested positive for strep, put on amoxillian and ibuprofin and was feeling better the next day. They were helpful on the phone too and worked with our Disney Travel Insurance to get everything covered through a 3 way call. So helpful! Recommended!!!

  11. Julie Mitchum

    July 4, 2015 at 5:16 pm

    My mom fell ill at MK and passed out in line at the haunted mansion. A cast member called 911 right away and upon arrival made the diagnoses that she was just severely dehydrated. Instead of going to the hospital and missing out on a day at MK we opted to go to the first aid center and let her drink fluids and rest for a while. After an hour or so and some fluids she was good as new. The cast members, ambulance crew, and nurses at the first aid center were amazing. Will definitely keep this in mind for future trips!

  12. My daughter is in the Disney internship program we are looking for a local primary doctor for her is there any recommendations? Thank you

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